Follow

XEAMS: Restore Quarantined Email

 

Have you ever been waiting on an e-mail but find that you never receive it?  If so the XEAMS portal can assist you!  Within the XEAMS portal, you can manage your SPAM emails and deliver them to your inbox as needed, without the opening a help desk ticket or calling the help desk for support.  This program is currently being rolled out to select groups.


 

To access the portal, visit: https://xeams.birdvilleschools.net

Login with your district b##### and your district logon password.

 

 If you would like to restore one of the quarantined emails in the report, just click on the “Restore” link next to the email you would like have re-delivered to your inbox.

 

img1.png

A window will open giving you options to restore the email. All you need to do is click the green “Proceed” button and then close the window. (Do not turn ON “Whitelist Domain”) The email should show up in your inbox shortly after.

img2.png

 

 


If you would like more detailed instructions on how to use Xeams, please download the attachment below:


Was this article helpful?
0 out of 0 found this helpful


If you still have more questions on this topic...