The Technology Department has deployed the latest version of Office (Office 2013) to all district computers. If you have been using office 2010 the new version will look very familiar. If you have been using an older version of Office, such as Office 2007 or Office 2003, the new version may look a little different.
We have added some articles and videos to our knowledgebase, Helpdesk.birdvilleschools.net, which will help answer the most frequently asked questions regarding the latest version. If you can’t find an answer you are looking for, use the knowledgebase to submit a request for assistance.
We will be deploying the software automatically, however, some computers may not get the upgrade either because they are turned off or they are not connected to the network. Don’t be alarmed. The software will automatically install the next time your computer gets turned on.
During the upgrade process you may see an “Installation Progress” Box.
Please do not open any of the Microsoft Office applications (Word, Outlook, Excel, etc.) while it is upgrading. IF this box appears, please close out of all Microsoft applications. Also, if you have Lync/Skype running make sure you right-click the icon in the system tray and exit the application. It may take about 5 to 10 minutes for the upgrade to complete.
You will also need to restart your computer to finish this upgrade. Please do as soon as possible. You may see one of the following restart prompts and times may vary.
The first time you open one of the new Office Applications, Office will need to go through a quick configuration process. A popup box will appear while this is happening. It typically takes a few minutes for this to complete.
Once complete, the application will open and take you through a few quick welcome and setup questions. For example, you can to pick a background if you want for the office applications. You can just close this box if you don’t want to pick a background.
You may also be ask to activate Office. Just click “next” to activate and then click “close” to finish.
On some Start menus you may see old Office 2010 Shortcuts, you can either right-click and “Remove them from list” or wait until the system removes them for you. Do not try to use the old shortcuts.
If you have any trouble please submit a ticket.