Keyboard/Mouse Not Working After Reboot

If you have a newer Dell 7010 or 7020 PC and are experiencing issues with the Keyboard/Mouse not being recognized when you start up your computer, please see the image below for a diagram on how your devices should be connected to prevent the problem from reoccurring.


If the devices continue to give you a problem, please submit a Help Desk request by clicking on the link below:


Was this article helpful?
1 out of 1 found this helpful

If you still have more questions on this topic...