In order to reconfigure your BISD email on an Android device, you must completely remove the account first, then start over. Here is how you remove the account:

**YOUR ANDROID DEVICE MIGHT LOOK DIFFERENT FROM EXAMPLE **

1) Go to Settings, then select Accounts:

2) Then select Microsoft Exchange or Microsoft Exchange ActiveSync

3) Choose "Remove account" one final time

4) Then, you will need to add your BISD email account back from the beginning. Please find those instructions here: CLICK HERE