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Passwords / Security
Remote Access Software
1
BISD Secure Remote Access
Badges
2
Security Badge Procedures
I Can't Find My Badge!
Munis Self Service
4
Retrieving Your Munis Password Hint
How To Change Your E-Mail Address In Munis
Changing Your Munis Password
Munis Self Service
New Hire Information
1
Welcome 2019-2020 Birdville Staff - Technology Help
Passwords
11
BISD Password Requirements
Password Reset: Self-Service
SKYWARD Login
Online Resource Logins
Field Trip Request Login
See all 11 articles
Virus / Malware / Ransomware
3
Ransomware Presentation
Security Alert: Phishing Emails
I Did An Internet Search And Got A Virus
QR Code Logins
1
QR Code Logins: PreK - 2nd
Computers
Microsoft Surface
5
Surface Pro Pen
How To Find My Computer Name On A Windows 10 Computer
Windows 10 Surface: Tablet Mode
Surface Frozen On Screen Or Will Not Bootup
Docking Station
Tips & Tricks
7
How To: Backup Your Files
How To: Restore Your Files
How To Print/Save To Adobe PDF
Searching For Files On Your Computer And Network Drives
Taking Screenshots In Windows 10
See all 7 articles
Computer Setup
4
Basic Phone / Computer Network Cable Setup
GT Collaborative Workstations - Getting Started
Change Audio Source/Or Computer Speakers Not Working
Computer Setup Step-By-Step
Laptops
3
Red X Over Wireless Icon - NO Connections Available
Airplane Mode - Laptop Stuck
Connecting A Dell Laptop To A Projector
Other Computer Questions
13
Technology Equipment Room Change
Technology Equipment Removal Request Form (TERRF)
Screen Orientation-Flipped Or Upside Down
New Login Screen For District PC Computers
Error Message: Running Low On Resources
See all 13 articles
Video Issues
2
Monitor Or Projector Screen Is Blank
Playing DVD's In Windows 10
Google & Chromebooks
Google Drive
2
Google Transfer
Moving Files To And From Google Drive
Gmail
1
Forward Gmail To BISD Email Account
Chrome
5
Chromebook Keyboard Shortcuts
Google App & Extension Approval Process
Google Chrome: Clear Cache And Cookies
Google Chrome: Change Browser PDF Viewer
BISD Supported Browsers
Google Lesson Planning
1
Lesson Planning / Curriculum Migration From Forethought To Google
Using Google Chrome & Search
4
Search Google Drive
Disable Chrome PDF Viewer
Creating Chrome Browser Weblink Shortcuts
Using Google Search Filter Options
Using Google Apps for Education
8
Google Drive: Sign Out Of Mobile App
Google Drive: Introduction Access, Creation, And Sharing
Creating Presentations Via Google Slides
Creating In Google Slides Video
BISD Google Docs Introduction
See all 8 articles
Login Help
2
Google Login / Password Login Help
Chromebook Powerwash and Re-Enrollment
Google Chromebooks
9
How To Change Language Settings On A Chromebook
Chromebook: Missing Keys
Using A Projector With A Chromebook
Chromebook Is Dark Or Discolored
Adjusting The Brightness On A Chromebook
See all 9 articles
Google Classroom
1
Google Classroom: Error When Playing Audio Files
Project Innovate / Mobile
Project Innovate
4
Project Innovate iPad Passcode Issues
Turning In A Project Innovate iPad
How to Add The Project Innovate Partner Badge to Your Outlook Signature
IPad Proxy Authentication Required
VeriTime
1
VeriTime Mobile
Android Devices
4
Setting Up Your BISD Email To Android Devices
Android - Removing Your BISD Email From Device
Android - Forgetting Your Preferred Wifi Network
Connecting To BISD-5G Using An Android Device
Windows Phone
1
Setting Up Your BISD Email To A Windows Phone
iPhone/iTouch/iPad
15
Update Email Password On IPhone & IPad
Setting Up Your BISD Email To IPhone
IPad Authentication Required
Accessing The BISD App Catalog
IPad App & Google Extensions Approval Process
See all 15 articles
Printers / Copiers
Dell Printers
1
Replace The Imaging Drums On The 5130cdn Dell Laser Printer
Printer Issues
5
Installing Printers - Using The Printer Install Portal
Refresh Printer Settings
934 Printhead Error
I Can't Print Anything In From A PDF - Prop Res DLL Not Loaded Error
Lexmark Printer & Adobe - Printing Postage Stamp Size
Ricoh Printers
1
Ricoh Printers - How To Get Them Serviced
Lexmark Printers
1
Printing An Extra Paper
Scanners
2
Raptor Scanner Calibration Card
Scanner - Setting Up Twain Scanner Software
Canon Copiers
7
Contacting Canon Service Department
Ordering Supplies For Canon Copier
Canon Copier Reports Using UniFlow
Scan To Email On Canon Copier (UniFLOW)
Picking Up Your Secure Jobs At A Canon Copier (UniFLOW)
See all 7 articles
Microsoft Office
Office 365 - HS Students & Staff
4
How To Log Into OneNote
How To Create A Shared Notebook In OneNote
How To Add A Shared Notebook In OneNote
Office 365 Start Guide
General Microsoft Office Articles
4
Cannot Type In Microsoft Office Applications
Can't Find Microsoft Office Icons on My Desktop Or Taskbar
Microsoft Office Home Use Program
Microsoft Office Training Videos (365 Training Center)
Microsoft Word
4
Office 2016 - Word Quick Start Guide
Changing The Default Save Location In Word
MS Word 2013 - I Cannot Access The Dictionary
Office 2013 - Word Quick Start Guide
Microsoft Excel
6
Office 2016 - Excel Quick Start Guide
Office 2013 - Excel Quick Start Guide
Can Not Open Old Excel & Word Docs
Unable To Open EXCEL Documents
Excel Docs Will Not Open From Emails
See all 6 articles
Microsoft Lync (Now Skype for Business)
12
Information On The New Skype For Business
How To CREATE A Lync (Now Skype For Business) Online Meeting
How To JOIN A Lync (Now Skype For Business) Online Meeting
Share Your Screen In Skype For Business
Welcome To Lync! (Now Skype For Business)
See all 12 articles
Other Office Applications
3
Office 2013 - Visio Quick Start Guide
Office - PowerPoint Quick Start Guide
Office - OneNote Quick Start Guide
Email
Mail Filtering
4
XEAMS: Restore Quarantined Email
Xeams Daily Report
Blacklisting A Sender In Xeams
Whitelisting A Sender In Xeams
Webmail
5
New Webmail Interface
Clearing Mobile Mail Devices
Outlook Web Access (Webmail)
Outlook Webmail - Can Not Logon Due To Multiple Logins
Add Public Folder / Master Calendar Instructions (Microsoft Outlook Web App)
Faxcom (Email Faxing)
2
Outlook EFax Inbox (Receiving Faxes)
Outlook Fax Plugin (Sending Faxes)
Microsoft Outlook
30
Search Emails For Terms
Office 2016 - Outlook Quick Start Guide
Change The Default Font, Color, Style, And Size For Messages
BISD Calendar
Manage Another Person's Mail And Calendar
See all 30 articles
Malicious Emails & Spam
1
I Received A SPAM Or Junk Email
Gmail
1
Google Gmail Policy
Software
GoGuardian
1
Creating A Classroom In GoGuardian
VI Monitor
3
Update to VI MonitorPlus Software
VI Monitor: Workspaces
VI Monitor: Timeline Navigation and Archiving
Adobe
11
Adobe Software Login
Set Adobe Reader DC or Adobe Acrobat DC To Be The Default PDF Viewer
Adobe Acrobat DC Features & FAQ
"Word Is Running Into Problems With The 'Acrobat Pdfmaker Office Com Addin' Add-In. If This Keeps Happening, Disable This Add-In And Check For Available Updates. Do You Want To Disable It Now?"
Do I Have The Right Adobe Software To Edit PDFs?
See all 11 articles
Big Brainz
2
Adding And Removing Classes/Students For Big Brainz
Add Students to Big Brainz
Destiny
1
Adding The Library Card Catalog (Destiny) Desktop Shortcut Icon
Eduphoria
7
Setting Up Appraise
Eduphoria - Can Not Sign My Formspace Forms
Aware - How To Build A Teacher Test
How Do I Log Into Eduphoria?
Eduphoria - How To Change Your Profile Information
See all 7 articles
Java
1
How to enable Java for TestNav
Raptor
3
Generating, Customizing And Creating Raptor Reports
Video: Calibrating your ID scanner
Raptor - General and Support Information
Schoolwires
10
Teacher Website ADA Compliant
School Wires ADA: Saving Files and Completing Google Migration
SchoolWires - Adding Events To BISD/Campus/Dept. Calendars
Schoolwires - Information And Resource Page
Problems with Linking Files
See all 10 articles
Software Center
2
Install TestNav Or STAAR Testing Software
How do I find my Software Catalog
System Center Endpoint Protection
1
How to run the Update for System Center Endpoint Protection PC Status
Vision
7
Upgrade Vision Software
Vision Network Settings
Video: Installing Vision On A Single Student Computer
Follow Video: Installing Vision On Multiple Computers (Lab)
Follow Vision: How To Log Into All Student Computers At Once
See all 7 articles
Windows 10
7
Windows 10: Snipping Tool
How to Add a Program to Startup in Windows 10
Mapping A Network Or Shared Drive In Windows 10
Hidden Start Menu
Pin Items To Your Start Menu
See all 7 articles
Docusign
5
What Are Docusign Templates?
DocuSign Video Tutorial Library
DocuSign Account Tour
DocuSign - How it Works
DocuSign - Working with Templates
Skype
1
Skype For Business
Audacity
2
Audacity: Error While Opening Sound Device
Using Audacity
Canvas
4
Creating Sandbox Courses
Import/Export Content in Canvas
Canvas Video Guides For Online Resources
Getting Started With Canvas
Edmodo
2
Edmodo - Changing a Student Password
Getting Started with Edmodo
Edusmart
1
Edusmart
Munis
4
Account Inquiry Error Fix
I have questions about my Payroll Check in Munis Self Service
How do I print my Payroll check from Munis Self Service?
Munis Self Service Login Problems
Reflector
3
Reflector 2 - Configuration & Setup (Part 2)
Installing Reflector 2 (Part 1)
Troubleshooting Reflector Issues
Skyward
18
Skyward Family Access - Mobile Access
Skyward Parent Portal Login
Skyward - I'm not seeing my current Term Assignments or Grades
Skyward Reports Won't Open
Report Module in Skyward
See all 18 articles
Software Related Articles
11
Imagine Learning App
Voicethread Mobile App
Running Software in Compatibility Mode
NoodleTools iPad App
Online Applications - Login Credentials Archive
See all 11 articles
System Status
1
Birdville ISD Application Inventory
Windows 7
10
Backing Up Date to your U Drive
How to Save a File to CD Using Windows 7
Change the Default Program that Opens a Type of File
Mapping a Network or Shared Drive In Windows 7
100 Windows 7 Keyboard Shortcuts for Moving Faster In Windows 7
See all 10 articles
SafeSchools
1
Issues viewing SafeSchool Trainings
Digital Signage
1
Digital Signage Video Tutorials
Smartboard / Projector
Interactive Flat Panels
1
Interactive Flat Panel Options for BISD
Document Camera
2
Blank Display on Ladibug Software
Lumens DC170 Ladibug Document Camera Quick Start Guide
Smartboard
3
Quick Help Guide for 600 Series Smartboard
Computer Does Not Recognize the Smartboard
SMART Board/Interactive White Boards - Model 660
Presentation Systems
5
Board Room ClickShare
HHS Omni Room Projector Controls
Coliseum A/V System Start Up
FAAC & Coliseum Setup
Setting Up Classroom Presentation System
Projector
5
Projector Shows "No Signal"
Multi-Display Options
How to reset a Casio Projector
ViewSonic Tips And User Guides PJ402D/PJD6220/PJD6230/PJD6240
Connecting a projector to a Dell Laptop
Phones
Mobile Phones
4
Virtual Reality Headset Setup
Join WiFi on Android device - Wireless Internet
Birdville ISD Mobile App for Staff
Setting Up Lync (now Skype for Business) On Your Mobile Device
Cisco Desk Phones
21
BISD ACI "Lockdown" Instructions From Cisco Phone
BISD ACI “Direct Lockdown” Instructions
Cisco 7841 Quick Start Guide
Phone - Changing Your Greeting And Recorded Name (Announced Name)
Call Logs And Directories Overview
See all 21 articles
Network / Internet
Kronos Timeclocks
3
Kronos - Logging and Clocking In (Mobile)
Kronos - Logging and Clocking In (Computer)
Entrenamiento Kronos en español
Streaming Devices
1
Roku: YouTube TV Tutorial
Video / Audio Learning Resources
2
Read 180 Headset Settings
Request for Video/Audio Learning Resources
Announcement System
4
vMix YouTube Recording Directions
Morning Announcements : Full Screen
Error in Morning Announcements
Video: Morning Announcement Tutorial
Internet / Browsers
6
How To Check If A Website Is Blocked By Content Filters
Websites Using Adobe Flash
Adding URL Shortcuts On The Windows 7/10 Desktop And/Or Taskbar
Website Slowness
Understanding Wired & Wireless Connections
See all 6 articles
Network
13
Install New Certificate on Personal Device
BISD-Guest WiFi
Public IP Addresses - Requires Sign-In
BISD-5G Wifi
Install New Certificate on iPhone/iPad
See all 13 articles
Network Security Certificates
2
Install New Certificate On iPhone / iPad
Install New Certificate On Personal Device
Online Resources
Technology Device Information
2
2018 Bond - Technology Rollout
Technology System Status Dashboard
Edgenuity
1
Student Edgenuity Sign-In Issues
YouTube
3
How to Upload YouTube Videos
School Brand Account is Suspended
YouTube Channel Switcher for Suspended Brand Accounts
My Birdville Portal
2
Welcome to My Birdville Portal
Password Self-Services Questions
McGraw Hill
1
EAssessment Sharing Steps For Teachers
Freshservice
1
How To Submit A Technology Service Request
Clever
1
PreK-2nd QR Codes for Clever and the BISD Portal
Digital Citizenship
2
Digital Citizenship District Scope and Sequence
Social Media Guide
Video Conferencing
2
How to Use Skype for Video Conferencing
How to use Zoom for Video Conferencing
Listen and Learn Podcast
5
Dive Into Digital Learning
Online Learning
Personalized Learning Experiences
Becoming a Connected Educator - Listen and Learn Podcast
Tips & Tricks Toward Improving Internet Research
Blogging
2
Becoming a Connected Education - KidBlog
BISD Student Directions For Settting up a Blog
EduTyping
1
EduTyping: An Online Keyboarding Program
Collaboration Resources
2
Connecting with Classrooms In Skype
Padlet
Formative Assessment Online Resources
4
EDpuzzle
Kahoot
Plickers
Socrative
GoMath
1
GoMath/Smartboard Issue In Google Chrome
Flocabulary
7
Flocabulary for Social Studies
Evaluating Student Flocabulary Assignments
The Flocabulary Lesson Sequence
5 Ways To Locate Flocabulary Content
Creating Flocabulary Assignments
See all 7 articles
Digital Planning / General
1
Setting up a Green Screen Studio
Khan Academy S'more
0
Canvas
2
Login To Canvas Video
What is Canvas?
Flipped Learning
1
Flipped Learning - The What, Why, and The How
iPad Resources
1
How To Use Swivl
Compass Learning
12
Single Standard Assignments - Mini Pretest With Activities To Support A Designated State Standard
Assignment Builder - Step By Step Guide (For BISD Content Coordinators)
Utilization Breakdown – For Principals, Academic Coaches & Deans
Generate Course Progress Report
Student Portfolio Log For Compass Learning - Editable
See all 12 articles
iStation
1
iStation on Chromebook & Chromebox
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