MS Office 2013 / Acrobat XI and Acrobat DC

I'm receiving the following error message after converting a word document to pdf doc.

"Word is running into problems with the 'acrobat pdfmaker office com addin' add-in. If this keeps happening, disable this add-in and check for available updates. Do you want to disable it now?"




1. Open the Microsoft Office 2013 application program you are having problems with.


2. Click the blue File menu (in the upper-left corner).




3. Click the Options



4. Choose Add-Ins in the list on the left side of the Options window.


5. Chose Disabled Items in the Manage pop-up menu at the bottom of the window. Click Go.


6. A Disabled Items window will display, look in the Disabled Items list for Acrobat PDFMaker Office COM Add-In.

If Acrobat PDFMaker Office COM Add-In is in the list, then select it, click Enable, and click Close




If Adobe PDFMaker COM Add-In is not in the list of available add-ins, then you will need to Run Repair Acrobat Installation while no other applications are running.

Close all open applications.

Restart your computer.

Open Acrobat.


Choose Help from the menu select, Repair Acrobat Installation and follow the onscreen instructions. When the repair process is complete, restart your computer.


If this still does not resolve the problem submit a ticket.