NOTE: Please provide as much detail as possible about any technical issues you may be experiencing. Provide screenshots if possible.


STEP 1


Navigate to our BISD Help Desk Portal at helpdesk.birdvilleschools.net


STEP 2


Select the New Ticket icon.



Fill in the required fields


STEP 3


Search a Requester

Enter your email address.


STEP 4


Category

Select the appropriate category and sub category that's best related to the issue.


STEP 5


Subject

Please provide a brief description of the issue.


STEP 6


Description

Please provide a details description of the issue.


STEP 7


Issue location

Select the campus.


STEP 8


Room Number

Enter "NA"


STEP 9


Phone Number

Provide a contact number. 

NOTE: Numbers Only


STEP 10


Check "I'm not a robot" then Select Submit