In June the Technology Department announced that district phones will be moving to the new Microsoft Teams Calling system, enhanced Microsoft 365 email capabilities, and new staff laptops will be deployed that will replace existing computers. We will also be introducing multi-factor authentication to enhance the security of district staff accounts.
For basic articles on the above information, refer to the following Knowledge Base articles:
*Microsoft Multi-Factor Authentication
For more detailed articles, see below:
**PLEASE NOTE THAT 4-DIGIT DIALING WILL NO LONGER WORK WHEN YOU ARE MIGRATED TO TEAMS CALLING. YOU WILL NEED TO DIAL BY NAME OR FULL 10-DIGIT NUMBER**
MICROSOFT TEAMS VOICE/CALLING:
SIGNING INTO TEAMS
Users are able to use either the desktop application or the web version of Teams, as well as the mobile app.
How to sign into Teams via the web:
How to download and sign into the Teams desktop application:
Microsoft Teams: Setup Desktop Client
Microsoft Teams for iOS:
Microsoft Teams: Setup On iOS Device
Microsoft Teams for Android:
Microsoft Teams: Setup On Android Device
ADVANCED TEAMS FEATURES
How to transfer a call:
Microsoft Teams: Transfer a Call
How to put a call on hold:
Microsoft Teams: Put A Call on Hold in Teams
How to park a call:
Microsoft Teams: Park a Call in Teams
How to manage your call settings:
Microsoft Teams: Manage Your Call Settings in Teams
These articles and more on Microsoft Teams Voice/Calling can be found here:
YEALINK DESK PHONE:
How to sign into the phone:
Signing In And Out Of Your Yealink Deskphone
How to dial using Contacts:
Microsoft Teams: Calling Contacts
How to dial using the Dial Pad:
Microsoft Teams: Dialing the Number
How to place a call while on a call:
Microsoft Teams: Placing Multiple Calls
How to make a Conference call:
Microsoft Teams: Initiating a Conference by Calling Multiple Contacts
Microsoft Teams: Initiating a Conference Call by Inviting Other Contacts
How to place a call on Hold:
Microsoft Teams : Holding and Resuming Calls
How to Park a call:
How to Forward a call:
Microsoft Teams: Call Forwarding
How to Transfer a call:
Microsoft Teams: Transferring Calls
How to place a call from Voicemail:
Microsoft Teams: Placing a Call from Voicemail
How to manage Voicemails:
Microsoft Teams: Managing Voicemails
How to use the Delegate Feature:
Microsoft Teams: Adding a Delegate from Settings
Microsoft Teams: Forwarding All Incoming Calls to Delegates
Microsoft Teams: Forwarding Incoming Calls to Delegates if Unanswered
These articles and more on using the Yealink desk phone can be found here:
HP PROBOOK:
Tips for getting started with the new HP Probook
MULTI-FACTOR AUTHENTICATION(MFA):
Microsoft Multi-Factor Authentication