When signing travel forms sent by administrators or staff members, their signatures may not automatically be validated and may cause you to not be able to sign the document yourself. The steps below are to show you how to validate their signature.
Step 1
If you see the yellow triangle exclamation, this means you may need to validate their signature.
If not already opened, open the Signature Panel to see further details.
Step 2
Right click the "Signed by" option
Step 3
Click "Validate Signature"
Step 4
Click "Signature Properties..."
Step 5
Click "Show Signer's Certificate.."
Step 6
Click the "Trust" tab
Step 7
Click "Add to Trusted Certificates..."
Step 8
Click "OK" to trust the certificate
Step 9
Click "OK" at the bottom
Step 10
Click "OK" to take you back to the validation screen
Step 11
Click "Validate Signature" to finalize the validation, then click close.
Step 12
You will know the signature is signed by the green check mark next to it
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